1. Acceptance of Terms

Agreement to These Terms

By accessing or using Platsana (the "Application"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, you must not access or use the Application.

These Terms incorporate by reference Platsana's Privacy Policy, Refund Policy, and Acceptable Use Policy, each of which forms part of the agreement between you and Platsana. In the event of any conflict between these Terms and any incorporated policy, these Terms shall prevail.

2. Platform Intermediary

Platsana as a Platform

Platsana provides software that enables yoga studio owners and managers ("Studio Users") to manage their business operations, including facilitating payments from their end customers ("End Consumers") to the studio through the Application.

Platsana is not a party to any transaction, agreement, or dispute between a Studio User and their End Consumers. The contract for any class, membership, or service purchased through the Application exists solely between the studio and the End Consumer. Platsana assumes no liability for the fulfilment, quality, or legality of any such transaction.

3. Payment Facilitation

Processing Payments on Your Behalf

Platsana facilitates payments from End Consumers to Studio Users through Stripe Connect. By using the payment features of the Application, Studio Users agree to Stripe's Connected Account Agreement in addition to these Terms. Platsana does not hold, control, or take custody of funds at any point in the payment process.

Studio Users are solely responsible for ensuring that all charges applied to End Consumers are accurate, authorised, and compliant with applicable law. Any disputes arising from transactions between a studio and its customers are the sole responsibility of the Studio User.

4. Studio User Responsibilities

Your Obligations as a Studio Owner

Studio Users are responsible for all activity that occurs under their account. This includes ensuring accurate representation of services offered to End Consumers, compliance with applicable consumer protection and privacy laws, and the handling of any refund requests, complaints, or disputes raised by their customers.

Platsana shall not be liable for any loss, claim, or damage arising from a Studio User's failure to meet these obligations.

5. Disclaimer of Warranties

No Warranty

The Application is provided on an "as is" and "as available" basis, without warranty of any kind, whether express or implied. To the fullest extent permitted by applicable law, Platsana expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Platsana does not warrant that the Application will be uninterrupted, error-free, or free of defects. Software defects may occur from time to time, and while reasonable efforts will be made to address them, no guarantee is made as to the timeliness or completeness of any such remediation.

6. Limitation of Liability

Limitation of Liability

To the maximum extent permitted by applicable law, Platsana shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from your use of, or inability to use, the Application — including but not limited to loss of data, loss of revenue, or interruption of service.

Your use of the Application is solely at your own risk.

7. Data Storage and Privacy

How We Handle Your Data

Platsana collects and stores certain user data in a database solely for the purpose of enabling the functionality of the Application. This includes data you provide or generate through your use of the Application. For full details of how personal information is collected, used, and protected, please refer to our Privacy Policy.

8. Acceptable Use

User Obligations

You agree to use the Application only for lawful purposes and in a manner consistent with all applicable laws and regulations. You must not attempt to gain unauthorised access to any part of the Application, interfere with its infrastructure, reverse-engineer its functionality, or use it in any way that could cause harm to other users or to the Application itself. Full terms of permitted and prohibited use are set out in our Acceptable Use Policy.

9. Subscriptions and Refunds

Billing and Cancellation

Access to the Application is provided on a subscription basis. Subscription fees, billing periods, cancellation terms, and the limited circumstances in which refunds may be considered are governed by our Refund Policy, which forms part of these Terms.

10. Modifications

Changes to These Terms

Platsana reserves the right to modify these Terms at any time. Where changes are material, reasonable notice will be provided. Your continued use of the Application following any update constitutes acceptance of the revised Terms.

11. Governing Law

Jurisdiction

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the relevant courts.